ION Orchard

Accessibility Rating:

ION Orchard is quite a nice place to bring Dad out. However, you could end up going in circles trying to get from Point A to Point B because of the shopping mall’s layout. But, in terms of facilities, they are there.

Map: ION Orchard (source: ION’s website)

If you are driving there, I’d recommend that you park at the higher floors. Parking is between Level 5 and Level 8. Every floor has two disabled carpark lots. On Level 8, there is a ‘Family Lot’ as well. It’s a good sized lot for an SUV or MPV.

Photo 1: Level 5 Carpark is usually filled up rather fast.

Photo 2: Level 7’s diabled parking lots.

Photo 3: The ramp is ’seamless’ too. No issues in pushing a wheelchair.

Photo 4: On Level 8, there is a ‘family lot’.

Photo 5: The Lobby A lift is spacious enough to fit a wheelchair, a baby pram and six adults (as I found out when I brought Dad out).

Photo 6: Handicap Toilet near Lobby A. This is a cool restroom.

Photo 7: To enter, you have to place and hold your hand at the sensor.

Photo 8: The handicap toilets at other locations have a more ‘traditional’ feel to it.

Photo 9: Do note that there’s a gap on the glass door for these toilet design.

Photo 10: Inside view. Spacious and clean. I noticed that the cleaning lady checks the place regularly.

The only concern that I have for ION is the taxi point. There is a short ramp at the taxi point for the wheelchair user but trying to board a taxi at the pick-up point may be a challenge due to the downward sloping driveway. However, I noticed several ION Shopping Centre staff around the lobby area, so I am sure if you ask nicely, they will be glad to assist you.